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Operating Model Review

Image by Martin Adams

About this assessment

If you launching business modernization, it's because you recognize opportunities to optimize how you deliver value to clients. We offer an Operating Model Assessment to provide you with an understanding of how your organization functions to reach objectives.

 

This assessment includes all or a combination of the following:

  • Business Strategy Alignment. We assess how well your organization's operating model aligns with its overall business strategy, i.e. Does your current model support goals and objectives?

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  • Processes and Workflows. We analyze the various processes, workflows, and procedures in your organization. This includes understanding how work gets done, identifying inefficiencies, and evaluating opportunities for automation and optimization.

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  • Organizational Structure: Evaluating your organizational structure, roles, and responsibilities to ensure they are aligned with your business strategy and capable of delivering the desired outcomes. 

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  • People and Culture. We assess your organization's culture, talent, and leadership to ensure they support the desired operating model. This can involve assessing skills, training, and change management requirements.

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  • Customers and Stakeholders. We work to understand how your operating model impacts customer and stakeholder satisfaction. This includes evaluating the customer journey, service levels, and communication channels.

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​Results of this assessment provide you with insight into areas for improvement. It also offers the opportunity to better align your organization with its strategic objectives. 

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Contact us for more information. 

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